3x Inbound Customer Care Consultant | Financial Services | Call Centre in Citrus Group Pty Ltd at CBD, Inner West & Eastern Suburbs

Citrus Group Pty Ltdis hiring people as 3x Inbound Customer Care Consultant | Financial Services | Call Centre. The Selected person will be earn at least $60000 + Super AUD per month. There are also many more opportunities. Read the entire post carefully to know all the details related to this job.
Posting3x Inbound Customer Care Consultant | Financial Services | Call Centre
Job EmployerCitrus Group Pty Ltd
LocationCBD, Inner West & Eastern Suburbs
Salary$60000 + Super
Job postedMay 29, 2022
Job Deadline2022-06-28
Job SectorCustomer Service – Call Centre
Our Client is one of Australia’s largest mutual funds, with over 56,000 members with a Company motto of servicing the families and communities of this unique membership base. 

With the continued growth of the organisation we have a rare opportunity for experienced customer care consultants who know how to go above and beyond, to join this team.  Based in the CBD, this role will see you supporting a varied customer based across Australia with their home loan and financial services products.

Our Client’s market differentiation is their customer service, and this is driven through being a Centre of Excellence, and it starts with the training provided to their front line staff, which is YOU! Training doesn’t stop after your robust on-boarding experience, you will continuously be developed and trained to ensure your career success. 

We are seeking team players with the following skills & attributes:
  • Ideally you will have experience in a call centre environment OR come from a front line customer contact position in retail and hospitality
  • Strong negotiation skills
  • Excellent Problem Solving abilities
  • A positive and resilient outlook
  • The ability to think quickly
  • Excellent verbal and written communication skills
  • A strong work ethic 
  • A “Can Do” attitude 
What’s in it for YOU?
  • Exceptional staff PERKS & access to DISCOUNTS across financial services products such as home loans, credit cards & insurances, dry cleaning, parking, holidays, Apple productions, gift cards etc
  • Strong reward & recognition programs
  • Discounts across a number of Partners
  • Exceptional leadership who care about YOU
  • Continuous training and development through formal and informal training programs
This centre operates on a rotational roster of 8am – 8pm Monday to Friday with every 4th Saturday from 9am – 5pm. 


APPLY NOW before this opportunity is filled!

Successful candidates will be required to complete security clearance checks including Police and Bankruptcy.

Citrus Group is dedicated to supporting our Client’s vaccination policy and providing a safe work environment. Double vaccination or an approved medical exemption is required for this role.

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