Administration officer at Procare Mental Health Services

Procare Mental Health Servicesis hiring people as Administration officer. The Selected person will be earn at least Undisclosed AUD per month. There are also many more opportunities. Read the entire post carefully to know all the details related to this job.
PostingAdministration officer
Job EmployerProcare Mental Health Services
LocationAdministrative Assistants
Job SectorAdministrative Assistants

Part time position- 2 to 3 days per week 

About Proare

ProCare provides a diverse range of mental health services that support individuals, couples, families and children. We are a community based, not for profit charitable organisation. Our expert team of specialists include Psychiatrists, Psychologists, accredited counsellors, child specialists. We are looking for an administration assistant to join our busy practice.

Duties include, but are not limited to:

  • Providing support / assistance to our healthcare professionals
  • Answering incoming calls and emails professionally
  • Booking appointments taking payments nand managing multiple diaries on a software system
  • Meeting and greeting patients in a friendly manner
  • General cleaning and upkeep of practice areas and kitchen
  • COVID 19 screening of entering patients, in compliance with current guidelines
  • Dealing with patient enquiries, delays and rescheduling, over the phone and in person, including challenging situations
  • Filing, scanning, copying

The successful applicant must also have:

  • Exceptional customer service skills, with a polite manner, and empathic nature
  • Ability to remain calm under pressure, with a positive and enthusiastic disposition
  • Demonstrate outstanding organisational/time management skills, with the ability to multi-task
  • A commitment to on-the-job training and ongoing learning and development
  • Written and verbal communication skills, paying attention to detail
  • Willing to take direction and work collaboratively as part of a Team
  • Booking Software experience such as clinic to cloud
  • The ability to show empathy towards others and a general desire to assist patients, co-workers and professionals
  • Current driver licence
  • Australian citizenship or permanent residency essential

To apply

  • Send us a cover letter that demonstrates your understanding of and capacity to undertake the role addressing the essential criteria to [email protected].
  • Your CV including two references who can comment on your professional experience. Applications close on the 3th November 2021


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