| Posting | Supervisor – Central Coast – Wyong |
| Job Employer | Mounties |
| Location | Management |
| Salary | Undisclosed |
| Job Sector | Management |
About Us
The Mounties Group is Australia’s #1 registered Club group. We employee over 900 people across ten superb venues spanning across NSW in South-West Sydney, Northern Beaches, and the Central Coast.
We are more than just a Club! We are a people first, profit-for-purpose group that exists with the sole purpose of improving the lives of our members and the communities in which our venues operate.
About the Role
We are currently searching for a dedicated and motivated Supervisor to join and lead our lively close-knit team at Club Wyong, on a full-time basis. Reporting to the Venue Manager, you will oversee all day-to-day operations throughout the venue to ensure memorable moments are created with all visitors by effectively supervising, training and providing on-going development opportunities to the team!
More specifically, some duties will include:
- Ensure compliance with the Registered Clubs Act, Liquor Act, Food Act, RSA, RCG, HACCP and Gaming Regulations
- Liaise with relevant stakeholders as necessary to ensure smooth day-to-day operations
- Coordination of rosters ensuring operational needs are met
- Ensure continuous improvement of our service delivery
- Attend and manage customer complaints and issues
- Organisation of workflow
- Supervision of employees including training and development as well as oversee and manage the employee performance life cycle
- Completion of accurate Risk Manager reporting
About You
The successful candidate will have:
- Prior experience in a similar role within the Hospitality Industry
- Current certification in Responsible Conduct of Gaming (RCG), Responsible Service of Alcohol (RSA), First Aid & Advanced Resuscitation
- Strong understanding of the Registered Clubs Act, Liquor Act, Food Act, RSA, RCG, HACCP and Gaming Regulations to ensure the Clubs compliance
- Proven track record for delivering exemplary customer service that exceeds customer expectations
- Strong leadership skills that encourage a supportive work environment
- Excellent people management, relationship building and communication skills (oral and written)
- Open availability to work a range of shifts including days, nights, weekends and public holidays
- Great conflict resolution abilities
Our Benefits
- Onsite Free Parking
- Access to ongoing learning and development opportunities
- Uniforms provided
- Discounted Meals
If this sounds like you, apply today and don’t miss out on an exciting opportunity!
Please Note*
– Only shortlisted candidates will be contacted