|Job Employer||Novotel Vines Resort Swan Valley|
The Novotel Vines Resort located in the picturesque Swan Valley in Western Australia is a 194 hotel room, apartment and executive suites resort that boasts two 18 hole championship golf courses and multiple food and beverage outlets.
We currently have an opportunity for a customer service orientated professional to join our friendly Front Office team in the role of Duty Manager.
In this role you will report directly to the Hotel General Manager.
To be the successful candidate you will need:
- Excellent communication skills
- A passion for customer service
- Computer skills
- Attention to detail
- Flexibility to work various shifts which may include days, nights, weekends and public holidays.
- The ability to work as an individual or part of a team.
- A neat and tidy appearance
- The motivation and ability to inspire others
- Current West Australian Licenses are required for a Duty Manager, including RSA and Approved Manager.
- Proven previous experience in a similar position or role.
- Food and beverage knowledge.
- Ability to work in a fast-paced environment.
The ideal candidate will possess the following qualities;
- Previous experience with a property management system, preferably Fidelio or Opera.
- Exceptional customer, communication and time management skills.
- A friendly and outgoing personality.
- Proven ability to work unsupervised.
- A willingness to use initiative and strong problem solving skills.
- Strong analytical skills with a high level of computer literacy and accuracy.
- Be reliable and flexible with the ability to work all shifts including nights and weekends.
You will be required to provide prompt and friendly service to our valued customers and show enthusiasm to ensure an exceptional experience is had at our venue.
The Resort offers great staff benefits including free golf and mini golf, staff discounts to all food & beverage outlets, free gymnasium and staff meals.
If you believe you are a suitable candidate for the above, please forward your resume to [email protected]