Customer Service Representative at WOW Recruitment

WOW Recruitmentis hiring people as Customer Service Representative. The Selected person will be earn at least $50000 – $55000 Super AUD per month. There are also many more opportunities. Read the entire post carefully to know all the details related to this job.
PostingCustomer Service Representative
Job EmployerWOW Recruitment
LocationCBD, Inner West & Eastern Suburbs
Salary$50000 – $55000 Super
Job SectorCustomer Service – Call Centre
CUSTOMER SERVICE REPRESENTATIVE

WOW Recruitment is looking for a Customer Service Representative to join the customer service team of a global gambling & gaming corporation’s Head Office in Sydney!

CULTURE AND BENEFITS
  • Convenient central location
  • Health insurance (after 12 months)
  • Team events on a regular basis
  • Hybrid working options

ABOUT THE ROLE
  • Provide the highest level of support to our customers via email and chat on a range of issues
  • To maximise customer retention through quality customer service
  • Communicating and cooperating with other departments as required
  • Taking an active interest in driving process and quality improvements across the department
  • Fulfillment of other tasks as required
  • Testing of new games, products and software as required.
  • Coordinate and maintain communications between the Australian team and international offices 

ABOUT YOU

  • Internet experience and awareness
  • Excellent proven Customer service experience
  • Extremely customer focused
  • Excellent written and oral communication skills
  • Confident oral communicator
  • Patience and diplomacy
  • Good interpersonal skills
  • Reasoning and analytical ability
  • Knowledge and experience of the gambling industry an advantage
  • Motivated to work in an open, dynamic and flexible environment
  • Strong communication skills with the ability to work individually and as part of a team.

This is a fantastic opportunity to join a leader in the gambling industry. If you have the experience and would like to know more about the role, get in touch with Viv and the WOW team by applying now!

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