Customer Service Consultant at Smaart Recruitment

Smaart Recruitmentis hiring people as Customer Service Consultant. The Selected person will be earn at least $63000 + 10.5% Super + Bonus + Discounts AUD per month. There are also many more opportunities. Read the entire post carefully to know all the details related to this job.
PostingCustomer Service Consultant
Job EmployerSmaart Recruitment
LocationCBD & Inner Suburbs
Salary$63000 + 10.5% Super + Bonus + Discounts
Job SectorCustomer Service – Call Centre
The box tickers
  • MUST be available to start: 18th July 2022
  • $63K + 10.5% Super  + $500 monthly bonuses + a range of discounts & benefits
  • Fortnightly pay cycle
  • Full-time office-based role with job security! 
  • Work from home options are available post-6-month probation on late shift
  • 100% Australian owned energy company
  • Award-winning with numerous customer service awards
  • Join a company rapidly growing with lots of progression & upskilling opportunities
  • Discounted energy & gas bills, gym & health memberships
  • Inclusive & diverse culture with a large focus on physical & mental health
  • Multiple progression routes within the business
  • Rotating roster  between the hours of 8 am – 8 pm Monday to Friday, and the occasional Saturday between 9 am – 4 pm
About the company
Our client is an Australian owned and operated energy & gas company with a history spanning decades & a range of customer service awards!

Besides working for one of Australia’s top brands, they offer a range of benefits including discounts on your own energy bills, discounted gym & health benefits, job security, ongoing training, upskilling & long-term progression.

Currently, they are in the midst of rapid expansion which means we are looking for multiple Customer Service Consultants to start on the 18th of July 2022. 

Please note – Covid 19 vaccinations are mandatory for this role with proof of vaccinations required.

The Opportunity:

Resolutions Consultants are responsible for ensuring exceptional customer to existing clientele. Your day will be varied! You will deal with complex customer service calls that can vary in length, resolving issues such as financial hardships, debt, natural disasters, billing issues & much more!

About you: 
  • Previous Customer Service Experience (Call centre, retail & hospitality)
  • 2 years of experience in a high-volume customer service role minimum
  • Experience working towards KPIs & in a structured environment
  • Excellent written and verbal communication skills
  • Motivation & experience working in a fast pace environment
  • Resilient and pick up systems & processes quickly
How to Apply?

If you are smiling from ear to ear and would like to know more then please do not hesitate and APPLY NOW following the prompts. Due to the high volume of applications anticipated, please email [email protected] with any questions

*** Only shortlisted individuals will be contacted ***
*** Must be a Permanent Resident or Citizen of Australia ***

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