Customer Service Representative at Essential Appointments

Essential Appointmentsis hiring people as Customer Service Representative. The Selected person will be earn at least $70-75000 + Super AUD per month. There are also many more opportunities. Read the entire post carefully to know all the details related to this job.
PostingCustomer Service Representative
Job EmployerEssential Appointments
LocationParramatta & Western Suburbs
Salary$70-75000 + Super
Job SectorCustomer Service – Call Centre
  • Blacktown – parking available
  • Growing Australian owned company, training and support provided
  • Genuine Team Environment where you can make a difference
About the Company
Our client supplies high quality materials to the building industry and is looking to appoint a highly motivated individual to join the Customer Service team.

About the Role
Reporting to the Customer Service Team Leader, you will gain exposure into all aspects of the company’s Customer Service and Sales processes.

Your Duties 
  • Processing of Orders
  • Process corresponding Purchase Orders
  • With training, be able to provide Quotes using company supplied tools and measurements
  • Take a leading role in coordinating the service delivery process for the Professional Install and DIY (do-it-yourself) products/services offered by the organisation
  • Understand that your excellent phone manner and proactive outbound call approach to dealing with professional installation partners and consumers will deliver results in the role
Skills and Experience  
  • Minimum of 3 years’ experience in a technical customer service role
  • Intermediate Microsoft Word and Excel skills
  • Experience and comfort in using CRM & ERP’s is a must
  • An attitude that demonstrates a willingness to share experiences and assist in training new staff in the use of CRM’s & ERP’s
  • Experience with Estimating process or willingness to undertake training in the future will be highly regarded
  • Experience or exposure to inventory and or supply chain would be advantageous

How to Apply
If you want to work in a fun work environment with an excellent team culture driven by supportive and approachable management, click APPLY now!

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