Field Sales Representative at Rent4keeps Hobart

Field Sales Representative

Location: Hobart

We are looking for a staff member who can represent our business over the phone as well as face to face interaction with our customers.

We are an Australian owned and operated consumer lease business, who provides household appliances and electrical goods.

The role requires a dynamic and results driven individual who needs to be organised, flexible and open minded.  This staff member should have driving experience and can work independently and enjoys the challenges of a fast-paced work environment. This person should be a team player which is a key factor.

Job details preview

Reporting to the Operations Manager and working within the team, this role is responsible for signing agreements, delivering products, managing repairs, and collecting overdue payments. The successful candidate needs to treat our clients with respect and sincerity whilst communicating with them.

Your day will be varied and diverse, that requires plenty of people interaction and some administration.

Primary tasks include (list not exhaustive):

• Collecting specified documentation and uploading it via a tablet or laptop.
• Complete contracts over the phone and online signing.
• Provide excellent customer service, answering questions and handling complaints from customers.
• Collecting payments.
• Manage daily work volumes within agreed KPI’s.
• Communicate with other members of the team both in the office and in the field.
• Build positive relationships with customers via distributing free marketing bags.
• Contribute productively to the team to create a positive work environment
• Advise customers in a timely manner of any changes to product delivery details and/or customer servicing arrangements.
• Occasionally purchasing products.
• Provide excellent customer service, answering questions and handling complaints from customers.

Who are we?

Rent4Keeps is a national home appliance and furniture rental company, who strive to make a positive difference in people’s lives.

To be successful in this role you should have the following attributes:

• Open minded and a willingness to learn 
• Strong time management and customer service skills
• Ability to drive, assist in lifting or carrying items
• Clean driving record
• Willingness to adhere to specific instructions regarding routes, schedules, safety procedures and transportation laws
• The successful candidate will be required to have a Police check

WHAT’S ON OFFER:

$65k package includes base plus superannuation, car, phone, ipad and laptop.

Please send a cover letter and current resume.

Right to live and work

You must have the right to live and work in this location to apply for this job.

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