Customer Engagement Officer at TactiCall Recruitment Services

TactiCall Recruitment Servicesis hiring people as Customer Engagement Officer. The Selected person will be earn at least $55 – $65000 p.a super AUD per month. There are also many more opportunities. Read the entire post carefully to know all the details related to this job.
PostingCustomer Engagement Officer
Job EmployerTactiCall Recruitment Services
LocationCBD & Inner Suburbs
Salary$55 – $65000 p.a super
Job SectorCustomer Service – Call Centre
  • Permanent Full Time
  • Mount Gravatt 
  • $55-$65,000 super
Our client is a well established provider of service and funding with a niche in insurance services. A well established, genuine Australian success story this innovative business is growing fast and now require several new team members to join the Customer Service Hub.

About the role:

This pure service role will see you engaging with clients including businesses and private clients with inbound and outbound service calls to support their onboarding and ongoing service delivery

You will support customers with processes and systems ensuring they are getting maximum value from their interactions. You will identify any issues or problems and work to resolve these directly or through other internal stakeholders. You will also act as a conduit between the customer and the insurance partner with any issues relating to our client’s services. 

What is on offer:

  • A great base salary of $55 – $65,000 p.a. plus super (based on experience)
  • A pure service focused role
  • Great southside location at Mount Gravatt
  • A fantastic, dedicated team offering a great service and products
  • Comprehensive training
  • An amazing rewards program
  • Long term opportunities with a stable and growing team 
What you bring to the role:

  • Someone with a great attitude and a willingness to learn and grow 
  • A team player with enthusiasm, and energy
  • A professional and mature demeanour
  • Impeccable communication ability
  • Active listening skills
  • A driven attitude towards achieving goals
  • A service orientated approach towards clients
  • Good with technology and system navigation
  • An understanding of insurance would be beneficial but not essential 
  • A great team player 

How to apply

These roles have an immediate start so don’t wait – apply now by clicking the link and attaching an up to date resume.

You must have full unlimited working rights to apply for this role.

For more opportunities visit or like us on Facebook or follow us on Linked In.

Leave a Comment