Posting | Service Delivery Manager, Business Systems Maintenance |
Job Employer | Department of Education |
Location | CBD & Inner Suburbs |
Salary | Undisclosed |
Job Sector | Contracts Administration |
The purpose of the Service Delivery Manager role is to manage and maintain ICT and other key business-related service contracts to:
- Ensure achievement of departmental strategic and tactical objectives, value for money and the realisation of benefits, whilst minimising risk;
- Ensure optimum operational effectiveness, efficiency and compliance with departmental ICT standards of services delivered by third parties.
- Review and interpret vendor reporting on behalf of the Department to provide detail on vendor performance; and
- Facilitate forums to link vendor deliverables, enhancements and offerings to the appropriate business unit.
The Service Delivery Manager reports to the Director, Business Systems Maintenance, Digital Solutions, Information and Technologies Branch, People & Corporate Services Division.
Digital Strategy Roadmap 2022-2026
See how we’re creating a great digital future for every Queenslander, and a timeline of work showing some of our investments and developments that reflect this strategy to enhance our digital capabilities.
The roadmap reflects our Digital Strategy that guides all the initiatives, developments and investments we make.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Contact Name: Kevin Davies, Director (07) 3034 4343
Closing Date: Wednesday, 27 July 2022
Interested? To apply:
- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history).
- Maximum 2 page written response outlining your suitability for the role answering the key capabilities identified in the attached role description
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted. #LI-PRIORITY