Customer Service Officer at Professionals South West

Professionals South Westis hiring people as Customer Service Officer. The Selected person will be earn at least Undisclosed NZD per month. There are also many more opportunities. Read the entire post carefully to know all the details related to this job.
PostingCustomer Service Officer
Job EmployerProfessionals South West
LocationAdministrative Assistants
SalaryUndisclosed
Job SectorAdministrative Assistants

We are looking for a part-time, enthusiastic Customer Service Officer to join our front office team.

Your primary role will be the management of incoming enquiries via phone lines and walk-in clients, alongside general office maintenance, archiving and document control. However, this position will expand over the basics of residential sales and property management, commercial sales and property management, and all-round marketing.

The part-time hours we would like to offer start from 3 days a week.

THE ROLE

  • First on incoming phone calls and walk-in clients.
  • Enquiry filtering and digital archiving, for both online enquiries and walk-in enquiries.
  • Front-of-office duties.
  • Supporting the Sales Administrator, Commercial Assistant and Marketing Coordinator’s workload.
  • Providing assistance during campaigns and fundraisers that are held throughout the year.

THE SKILLS

  • High computer proficiency; experience in Microsoft Office (particularly Word and Excel) is a necessity.
  • Current driver’s license is a must.
  • Previous experience in the same or a similar customer service position is highly regarded.
  • Fantastic phone manner and the ability to remain calm and collected when managing multiple lines.
  • Excellent customer service skills with the capability to adapt to a wide range of clientele.
  • Outstanding written and verbal communication skills.
  • Being able to take initiative and problem-solve whenever an issue arises.
  • Ability to work autonomously, but also be team-orientated.

This part-time role is the perfect position for someone who is looking to join a fun and friendly front office team, in a work environment where every day can be rather arbitrary!

If you think you will be the perfect fit for our agency or require further information, please contact Tessa Hennessy by way of cover letter and application at [email protected].

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