Collections and Administration Officer (2983) in Probe Group at Bayside & South Eastern Suburbs

Probe Groupis hiring people as Collections and Administration Officer (2983). The Selected person will be earn at least Undisclosed AUD per month. There are also many more opportunities. Read the entire post carefully to know all the details related to this job.
PostingCollections and Administration Officer (2983)
Job EmployerProbe Group
LocationBayside & South Eastern Suburbs
Job postedMay 29, 2022
Job Deadline2022-06-27
Job SectorAdministrative Assistants

We’re looking for customer service and recovery agents to join our team at Probe supporting customer accounts of our luxury automobile client.

In this role you will be be responsible for communicating directly with customers to help with any queries and resolve outstanding balances owed. This position will include managing a portfolio of accounts, handling inbound and outbound calls, email and back office administration duties including Business to Business (B2B).

Now about you…

You are a confident communicator, have a keen eye for detail and take pride in your written communication. You’ll be receptive to different personalities, and use varied approaches in your interactions with people to negotiate and handle objections . Success for us is all about working together with our customers to find the best solution.

We’ll provide all the training you’ll need and with the scale of our business, you’ll find plenty of opportunities to develop and grow your career with us.

To be successful in this role you need…

  • Confident, enthusiastic attitude and great phone manner
  • Strong written communication 
  • Customer service experience (preferred)
  • Previous experience in a Collections industry role (preferred)

If you’re interested, here is what you need to know…

  • Commencing ASAP
  • Casual role | 38 hours a week | 8:30 – 8:30pm | Monday to Friday | Rotational roster
  • Training is 3 weeks | 8:30- 5.30pm | Monday to Friday at our Caulfield North office 
  • Located at our Caulfield North office and post training this role is work from home

We’re looking for passionate people to join the Probe family. 

At Probe Group, we’re powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Our promise to you.

There is no rule that says that work can’t be fun. We promise that every day will be different and that fun will be had. We promise you an opportunity to grab a job and stay for a career. We promise you rewards for a job well done and an inclusive culture. We’re committed to continuously improving and maintaining our diverse and inclusive workforce. We believe in having a PURPOSE. Investing in our PEOPLE, and being PASSIONATE about what we do

Positions are being progressed upon application – Apply now to be considered!

Please note, in compliance with Victoria’s Mandatory Vaccination (Workers) Declaration, Probe Group will ask candidates to provide Vaccination Certificates as this role requires time to be spent on site.

We want to know who you are beyond your CV. If shortlisted, you will be contacted via email to complete an online interview. We encourage you to keep an eye on your emails including your junk and spam folders.

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