Customer Care Consultant in Recruitment Vision at Customer Service – Call Centre

Customer Care Consultant

Recruitment Vision is currently seeking driven and passionate Customer Care Consultants to join a fun and dynamic city-based contact centre. Your role will play a crucial part in delivering our clients purpose which is to create ‘New ways to make people’s lives easier’ through their salary packaging and novated leasing.

This role offers both phone based and administrative tasks that will need to be completed and as the clients first point of contact you will provide an exceptional customer experience at every interaction.

The Role:

• Providing world class customer service
• Answering all inbound enquiries from both existing and potential clients
• Troubleshoot customers problems
• Answer between 25 to 30 calls a day
• Educate the client base on benefits of the service offered
• Perform all administrative tasks required on a daily basis
• Time off the phone to complete admin tasks without distraction

Whats on offer for you:

• Highly supportive and fun culture
• Very competitive remuneration package
• Performance review with pay increases for achieving set KPI’s
• Career development and succession planning for driven employees
• Amazing location, close to public transport and shops
• Access to the Lifestyle Rewards program
• Paid parental leave
• An exempt employee Share Plan
• Paid Income Protection insurance

Our client prides itself on its success and the exceptional service that it delivers to its customers and therefore offers an amazing 8-week market leading training program to ensure all employees are set for success from the start.

If this sounds like the amazing opportunity that you have been looking for then don’t hesitate to apply asap!!!

Note: For any for the questions or enquiries please call Kyle on 0409078404