Oncourse Operator – Port Augusta Region in TABCORP at Customer Service – Customer Facing

TABCORPis hiring people as Oncourse Operator – Port Augusta Region. The Selected person will be earn at least Undisclosed AUD per month. There are also many more opportunities. Read the entire post carefully to know all the details related to this job.
PostingOncourse Operator – Port Augusta Region
Job EmployerTABCORP
LocationCustomer Service – Customer Facing
SalaryUndisclosed
Job postedMay 29, 2022
Job Deadline2022-06-27
Job SectorCustomer Service – Customer Facing

Could this be one of those rare moments to do the best work of your career? At Tabcorp, our story continues to evolve every day. Now that we’ve successfully built one world-class entertainment company, we’re doubling our impact. We’re demerging, with a sharp focus on two new ASX listed companies: Lotteries & Keno Co, Australia’s leading lottery operator, and Wagering & Gaming Co, Australia’s largest diversified wagering operator and gaming services provider. For the next 12 months and beyond, we’re bringing the brightest minds together to go bigger and braver than ever. Game to join us?

As part of our Oncourse team, you’ll make a difference by delivering seamless customer experiences coupled with real-life racing and sports action. Life here isn’t just what you do, it’s about how unique contributions work together to put customers at the heart.  

What you’ll do 

The Oncourse Operator based in Port Augusta is responsible for delivering an exceptional experience by providing an accurate, efficient and friendly betting and information service to all customers. Our aim is to leave a positive lasting impression to ensure we are front of mind for all of their future betting needs.

  • Place bets as called by the customer
  • Provide prompt, efficient and friendly service to all customers
  • Ensure bet requests are placed correctly and within a timely manner 
  • Place bets and provide information for all Racing and Footy Tab products (some of these products include fixed odds options)
  • Provide general information such as scratchings, track conditions, events and bet types.
  • Comply with regulations and maintain confidentiality at all times
  • Good cash control and security minded
  • Assist with training as required

This casual position offers 1-2 shifts per month and is based in the Port Augusta region (Port Pirie and Clare). Shifts are dictated by a racing calendar and flexibility with days and hours is required.  

What you’ll bring 

  • Customer service experience and a client-centric mentality with the ability to build customer loyalty
  • Ability to work independently/unsupervised
  • Strong communication skills with the ability to communicate effectively across all levels of management
  • Aptitude to problem solve by translating and interpreting information
  • Ability to quickly comprehend and translate information in order to assist customers placing a bet
  • High level of attention to detail and accuracy

When you join Tabcorp, you’ll be able to take advantage of a range of benefits including flexible working arrangements, leadership and development programs and community programs. 

About Tabcorp

We’re Australia’s largest gambling entertainment company. Together, we build on our 100+ year heritage by delivering Excitement with Integrity, every day. Each one of us is here to put our customers at the heart of everything we do by creating moments that engage, surprise and thrill. 

Our 4,000+ strong team is as diverse as Australia itself. Our people drive homegrown world-class brands; Tatts, TAB, NSW Lotteries, Golden Casket, SA Lotteries, Keno, Sky Racing, Sky Sports Radio and MAX. As an ASX listed company we’re proud to shape our industry for the better. Because together, anything’s possible. 

Tabcorp is committed to creating an inclusive workplace where all our people feel valued for their unique qualities and have a sense of belonging. If you need assistance or adjustments to fully participate in the application process, please contact [email protected] 

COVID-19 

Tabcorp is closely monitoring Department of Health guidelines to ensure we continue to provide a safe working environment.

You may be required to present evidence of Covid vaccination in order to comply with Public Health directions and fulfil the requirements of this role.

*Demerger subject to shareholder, court, regulatory and other approvals. Company names are holding names only.

 

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