|Job Employer||Epsilon Security VIC|
|Location||Bayside & South Eastern Suburbs|
|Salary||From $65000. Salary varies depending on experience.|
|Job posted||May 29, 2022|
Epsilon Security are market leaders in electronic security, we specialise in integrated security solutions for the residential properties. Our top 3 products are:
*Intercoms *Access control and *CCTV
We believe that every day we are helping to create smarter, safer and more connected buildings. We do this by using our company values to guide our actions: We Collaborate, We Create, and We Close.
Based in our Cheltenham office, we are seeking a Service Coordinator for our Service Department. The essence of the role is to receive requests and create positive outcomes.
This role is great for someone with experience in the construction and strata industry OR an experienced service coordinator.
This role will suit someone who:
- Enjoys helping people,
- Is computer competent,
- Has a strong ability to prioritise and is highly organised,
- Can handle a fast-paced role, with a high volume of emails and calls.
We can teach you the rest!
An average day looks like:
- Assisting customers over the phone (some sales and technical support)
- Logging repair requests (ensuring your techs have all the info they need)
- Arranging repair requests (organising parts, payments and appointments)
- Following up on jobs after attendance (invoicing or arranging return visits if required)