Services Attendant in Scentre Group at CBD, Inner West & Eastern Suburbs

Scentre Groupis hiring people as Services Attendant. The Selected person will be earn at least Undisclosed AUD per month. There are also many more opportunities. Read the entire post carefully to know all the details related to this job.
PostingServices Attendant
Job EmployerScentre Group
LocationCBD, Inner West & Eastern Suburbs
Job postedMay 29, 2022
Job Deadline2022-06-24
Job SectorCustomer Service – Customer Facing

Job no: 496220
Work type: Casual
Location: Sydney
Categories: Customer Service

Our Story

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space.

Every day, our people play a vital role in our purpose to ‘create extraordinary places, connecting and enriching communities.’

Your opportunity

As a Services Attendant, you are proactive, hands-on and dedicated to maintaining exceptional standards of customer service in an ever-changing environment across Westfield Kotara’s Concierge and Westfield Direct teams.

A snapshot of your role:

  • Provide the best customer experience for our customers each day – always looking for ways to go above and beyond
  • Assist customer at our concierge desk (centre directional support, gift card sales, mobility hire, gifting ideas, retailer support, etc.)
  • Seek and track customer feedback to continually help the centre always improve our guest’s experiences
  • Partner with internal and external stakeholders to identify and implement opportunities constantly improve the customer’s journey and touch point in centre
  • Ensure customers arrive, stay & leave feeling welcomed, valued, and delighted with our service

These positions will be offered in a casual capacity with available shifts spanning across Monday to Sunday.

What will set you apart from the rest?

You will be a passionate, dynamic, self-motivated individual who enjoys working in a high performing culture.

  • Previous work experience in a customer facing role ideally from hotel or guest services.
  • Experiencing interacting with customers from all backgrounds, and an ability to achieve a high level of service that consistently meets and exceeds the expectations of our customers.
  • Ability to work both independently and as part of a team.
  • Availability to work flexibly across Monday to Sunday.

All successful candidates will be required to complete an automated video interview as part of our screening process, a medical assessment and need to be comfortable to walk up to 10,000 steps per shift and feel at ease on their feet for up to 8 hours.

What sets us apart from the rest?

  • Diverse career paths across our vertically integrated business
  • Ability to innovate in a company that not only encourages it but will facilitate it

Our diverse and inclusive workforce is not only something we’re proud of, but something we’re committed to. We encourage and support our people to bring their ‘whole selves’ to work every day. This is because we believe all our differences contribute to our success and ensures a workforce that reflects the customers we serve. Our commitment is backed by executive and employee-led working groups including All Abilities, LGBTI, Mental Health & Wellness and Gender Equity alongside other initiatives such as our Reconciliation Action Plan to grow our Aboriginal and Torres Strait Islander workforce.

If this sounds like you, apply today to make extraordinary happen!

Advertised: 27 May 2022 AUS Eastern Standard Time
Applications close: 24 Jun 2022 AUS Eastern Standard Time

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